Wink Bingo Complaints


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Wink Bingo Complaints

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Wink Bingo Complaints

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Of which they can decide if this is an unfair case of misrepresentation or an culpable un-earthed practice. Having reviewed the mailers I can confirm that these emails are not generated or being sent from Wink Bingo.

We do not have your details on our records, and as these emails did not originate from us, we are not able to remove you from the mailing list.

In order to have these emails stopped, I suggest that you click on the unsubscribe link at the bottom of the email, or send an email directly to the sender of the email, requesting that you be removed from their mailing list.

Alternatively you can make changes to your email account which will allow for these emails to be sent directly to your junk mail in the future.

I truly apologize for any inconvenience caused. If there is anything else we can do for you, please feel free to contact us.

Kind regards, x Hi Support, This is the email which when clicking on the link takes me through to your site. At Wink Bingo, the last thing we want is for individuals to receive messages from us that are unsolicited.

We have searched our database and have been unable to locate the email address you are contacting us from and your address is not subscribed to our mailing lists.

Based on these findings, we believe the email you received was not genuine and did not originate from our network. Your assistance in this matter is greatly appreciated.

Kind regards, [x] I keep receiving your emails with the unsubscribe link taking me to a page that does not allow me to unsubscribe.

I wish to be advise this action has been taken or i will raise this officially with the ICO. There is no way to unsubscribe form this site and blocking does not work as they obviously change their details with each email.

Today alone I have received 35 spam mails from them mixed in with my personal mail. I have noticed as well that I am receiving spam emails from several other companies and they all have the same format.

These all seem to be gambling related. I cannot alter my email address. I have never subscribed to any company to allow for this. Please can anyone help as contacting the company has had no response.

Nannyw Send email. Unsolicited email spam Suddenly I'm receiving emails from Wink bingo at least once, sometimes twic a day.

I know not where they've got my details from, I certainly haven't solicited any services or membership from them. Main problem being that the link within the emails to enable people to unsubscribe doesn't work, neither does emailing them.

Give me a break, I'm old and fed up with this crap. User Send email. Wink is a gambling website. Everyone who joined ticked a box to say they had read the small print so stop complaining about the small print not being in your favour.

Ripped off i always play on the slots sometimes it gives you a few wins then it will say on screen connection problem i have the fastest internet you can get on virgin media there is no way i can have an internet problem WINK bingo is a joke i just wish someone wauld shut it down and also i play loads of bingo but everyday its always the same winners if you went to a bingo club and played 6 games its nearly impossible for the same player to win 6 times the whole online bingo is fixed iam stayin away from them from now my advice is go on somet like gala bingo or mecca or tombola they are the best 3 sites and ENGLISH not foreign like wink all we are doin is filling someones in another countrys pockets.

Ripped off i play on wink bingo and they are definately fixed every time i withdraw they keep the money for 2 days so i have to reverse i withdrew on the thursday and on the sunday i could still reverse the funds so i have reversed the funds and played them but GUESS what i didnt win another penny so tell me if they are fixed or not.

Litttle Em Send email. Ripped off i would further like to add to this i won on hidden treasure which was a blackberry tablet and within a week this was delivered to my address wink is fantastic and i have never ever had a bad experience with them the Cm's are very helpful and there live chat is superb just had to add this so people can see that wink are a reputable bingo site thank you wink.

I dont think the site is a fix at all and i would reccomend this site to anyone!! They keep your withdrawels for 2 days still in your wink account should you wish to reverse it after the 2 days it is tthen transfered into you own personal account which can take days mine has always been 3 days max.

I havent a bad word to say and all this is in there terms and conditions which i always read before i join any on line bingo site.

Dory55 Send email. Ripped off just one thing to say, do they guarantee wins then? I have been going to "land" bingo for years and have never won loads, even rarely getting a line!

Davidnm Send email. Ripped off If you mention or question they payout percentage, they will ban you instantly. Ripped off Agree, have spent a good amoutn with no features.

Stay very clear of this site. Send email. Ripped off Hi I hope I writing to the right people. I complained to our Gambling commission and they sent me to you.

These are written in Flash. Never have a jackpot. I rejoined wink bingo last night, after depositing forty pounds and winning on slots to boot it booted me off site.

After talking to live help apparently i did not pass security Your case will be sent to the correct person or team at Wink Bingo and escalated at the correct times, to the correct person, if required.

Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business. All business will get complaints.

How those businesses take care of those complaints is what separates good We love the easy 3 step registration process and the variety of bingo and slots games on offer.

Check out our full review of Wink Bingo on the Madabout Bingo site! Wink Bingo is a golden oldie that just gets better with age.

Why MSE rates us. Bingo hall is one of the oldest and trusted brands for US players, however players do complain about this site as well.

Bingo being the top most bingo brands in US gets a lot of players on daily basis playing for real money. When the players are playing with real they are bound to complain when they are not winning.

The bonus funds are non-withdrawable. All winnings from the bonus will be paid as cash. The mobile version is sleek and easy to use, targets both male and female fans and offers tons of games, including and ball bingo, huge jackpots, 6 ….

I hate to complain about footwear, even most clothing unless it really ranks shirt or similar to casual functions/outings (even dates please, wink). BINGO! Review our In complaints, player casino's the considered we've revenues, when and code bonus Casino Sunnyplayer at out tried be can Poker and Bingo price, Casino Barriere Blackjack Loterijen Nederland Winkans, Играть В Игровые. Posted on online bingo spelen met geld Posted in holland casino amsterdam Special bonus offer, mega Moolah, complaints 1st Deposit Bonus and claim.

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You know how many troll statues and windmills and snowmen and haunted trees and banners oh, the banner horror I could place? Jeu a gratter gratuit to bgo?

These all seem to be gambling related. I cannot alter my email address. I have never subscribed to any company to allow for this.

Please can anyone help as contacting the company has had no response. Nannyw Send email. Unsolicited email spam Suddenly I'm receiving emails from Wink bingo at least once, sometimes twic a day.

I know not where they've got my details from, I certainly haven't solicited any services or membership from them. Main problem being that the link within the emails to enable people to unsubscribe doesn't work, neither does emailing them.

Give me a break, I'm old and fed up with this crap. User Send email. Wink is a gambling website. Everyone who joined ticked a box to say they had read the small print so stop complaining about the small print not being in your favour.

Ripped off i always play on the slots sometimes it gives you a few wins then it will say on screen connection problem i have the fastest internet you can get on virgin media there is no way i can have an internet problem WINK bingo is a joke i just wish someone wauld shut it down and also i play loads of bingo but everyday its always the same winners if you went to a bingo club and played 6 games its nearly impossible for the same player to win 6 times the whole online bingo is fixed iam stayin away from them from now my advice is go on somet like gala bingo or mecca or tombola they are the best 3 sites and ENGLISH not foreign like wink all we are doin is filling someones in another countrys pockets.

Ripped off i play on wink bingo and they are definately fixed every time i withdraw they keep the money for 2 days so i have to reverse i withdrew on the thursday and on the sunday i could still reverse the funds so i have reversed the funds and played them but GUESS what i didnt win another penny so tell me if they are fixed or not.

Litttle Em Send email. Ripped off i would further like to add to this i won on hidden treasure which was a blackberry tablet and within a week this was delivered to my address wink is fantastic and i have never ever had a bad experience with them the Cm's are very helpful and there live chat is superb just had to add this so people can see that wink are a reputable bingo site thank you wink.

I dont think the site is a fix at all and i would reccomend this site to anyone!! They keep your withdrawels for 2 days still in your wink account should you wish to reverse it after the 2 days it is tthen transfered into you own personal account which can take days mine has always been 3 days max.

I havent a bad word to say and all this is in there terms and conditions which i always read before i join any on line bingo site. Dory55 Send email.

Ripped off just one thing to say, do they guarantee wins then? I have been going to "land" bingo for years and have never won loads, even rarely getting a line!

Davidnm Send email. Ripped off If you mention or question they payout percentage, they will ban you instantly.

Ripped off Agree, have spent a good amoutn with no features. Stay very clear of this site. Send email. Ripped off Hi I hope I writing to the right people.

I complained to our Gambling commission and they sent me to you. These are written in Flash. Never have a jackpot.

I thought surely the money I've played on these machines with a ten pence and twenty pence stake I would have got a jackpot it wasn't even for that much just ten or twenty pounds.

So I wrote to them about this and said about having the post grad and so on and how I couldn't understand why I hadn't had a jackpot and how it must be fixed.

DID they reply and tell me off for saying such a scandalous thing about their website???? They ignored me for ages then they sent me an email saying I couldn't be found on their database!!

Then when I kept emailing they said I didn't exist. I tried logging in as they owed me money and I was told I didn't exist. When I tried to set up a new account they said that my card was registered to another player.

They said I'd never been with them. I have the emails to prove I was a member plus all their others to say I don't exist even though I'd had an email a few days before off them!!!

They must be ripping people off like they did me and it's a fixed fruit machine. It must be or they wouldn't have acted the way they did.

I can't think of anyone else to turn to. SO I ask for your help now. I agree. Wink Bingo. Consumer complaints and reviews about Wink Bingo.

Oct 13, The complaint was marked as unresolved and there have been no more updates since then. Delayed payout. A few days later she contacted the support asking for an update and was told that the money would be paid out within 24 hours.

After some time of no payment showing up, she contacted the support again but did not get any reply. Extremely delayed withdrawal process.

The casino stopped responding to the player. No other details are available and the complaint remains unsolved. Delayed and complicated withdrawal process.

The player complained about only their deposits going through and not the withdrawals. They were instructed to verify their email via a specific link but once they were trying to do so, it wouldn't work due to the server being down.

Ever since then, there are no further details available. No reaction, good regulator. Black points: 74 3 for this casino.

Account blocked for the 3rd time without any explanation. The player sent documents for verification as requested and received a reply confirming the documents had been validated.

The player's account was blocked again but shortly after that, it was unlocked again. The account was later blocked once again.

The casino support couldn't explain what was the issue. The casino did not react to the player's public complaint, which was marked as unresolved and there have been no more updates since then.

Black points: 72 3 for this casino. The player was accused of bonus abuse. After the player requested withdrawal, they received an email saying that they breached the bonus terms and conditions without any further explanation from the casino.

The casino also never responded to the complaint and it stayed unsolved. Waiting for decission of regulator. Black points: 0.

The player from Germany has deposited funds into his account only to realize that the account belongs to a different player.

Complaints on related Wink Slots Casino Same owner. Delayed withdrawal process. He then provided them with his wire transfer details and they replied of needing 5 workdays to process the payout.

Five days passed and the player still didn't receive his winnings. No relevant updates since then. Failed self-exclusion.

Black points: 96 4 for this casino. After the player self-excluded himself from the casino, he was still able to deposit money twice in the row.

There's no other information available. Black points: 97 for this casino. Player's account was closed without an explanation from the casino.

This player's account also got closed without an explanation from the casino. The mediator asked the casino to provide evidence of why they made such a decision.

There's no further information ever since. Black points: 30 for this casino. The player received a partial amount of his winning and then the casino closed his account for no reason.

When he tried to withdraw the money he got an email saying that his account didn't pass the verification and notarized scans of his documents were needed.

He provided them and the casino allowed him to withdraw almost all of his money. Bonus conditions breached and all funds were seized.

It was denied due to a bonus abuse and the account became permanently closed. The casino promised to return the funds to the player through a wire transfer.

There is no further information on this case. Black points: 19 for this casino. The player wasn't able to withdraw his winnings and soon after that, the casino closed his account.

They then asked him to provide documents for his account to get verified which he sent them right away. Later on, the casino decided to keep the player's account closed but never explained why.

The complaint remained unresolved. Black points: 7 for this casino. The player's account was closed with all his funds still on it due to a bonus abuse.

When the player tried to withdraw his winning, the casino locked his account and blamed him of a bonus abuse. The player denied this accusation and asked the casino to provide him with a proof.

The casino mentioned that they had already explained him the reasons and refused to discuss this complaint with a 3rd party mediator.

That is why the case remained open and unresolved. The player used a bonus promotion but after they sent the documents for verification, their account got closed.

Firstly, they were informed their documents hadn't passed the verification process and then they were accused of taking bonuses at a specific period to make them more profitable.

In the end, they received a refund on the deposit but winnings were canceled, account closed and they were advised to not to open new accounts within the brand.

The player was not aware of breaching any terms and was asking for an explanation. The casino responded by giving them a contact email but the player later said they were not communicating with them any further.

Disputed amount:?? Show 5 similiar complaints with 2, black points in total 86 for this casino. The player deposited money to an already verified casino account but while playing, the casino account froze and logged the player out.

Their account got disabled and they were asked to upload documents for verification once again, which was impossible to do as the player couldn't log into their casino account ever since.

The casino didn't reply to emails and nor reacted to this complaint. It remains unsolved. Black points: 18 for this casino.

A regular player ended up with a locked account when he tried to withdraw his winning. A player who had played with Casino for half a year ended up with a locked account when he had tried to withdraw his winning.

The casino didn't react to his complaint nor explain why they locked out the player who had been playing for half a year in this casino without any trouble.

Unfortunately, the case remains unresolved. Black points: 10 for this casino. The player requested several withdrawals but even after their successful account verification, the payments were still in processing mode.

The player was in touch with the casino support representative and was promised a call from a casino manager but he needed to wait a few more days.

There is no further information available. Black points: 4 for this casino. The player's account was closed without an explanation.

The player from the UK asked for a withdrawal and was waiting for the payment. However, they became concerned about the situation because the casino has blocked their account, stopped responding to emails and all the bad reviews they found online about the casino.

There is no update nor reaction to this complaint. The player's account was closed. The player complained he had made a withdrawal request but their account got closed due to the accusation from the casino that their account was linked to other accounts.

After that, there was no other explanation. There is no reaction to this complaint whatsoever. Show 4 similiar complaints with black points in total 32 for this casino.

The player failed the account verification. The player complained about the too-long verification process. After having received an email asking to send notarized copies of certain documents and sending them afterward, there was no reaction from the casino for about two weeks.

Another two weeks later, the player received another email informing them about failed security checks. The player didn't understand what could've gone wrong with notarized documents but the casino refused to discuss the issue publicly and told the player to get in touch with their service department.

No solution was found and the complaint remained unresolved. Black points: 9 for this casino. The player lost access to his account because an internal security check on his account had failed.

Hermann experienced serious troubles when he tried to access his account after he requested a withdrawal of his deposit money.

The casino told him that his account had failed some of their internal security checks. They also contacted his Entropay and that account got locked too.

The player didn't get any clear answer what should he do in this case or how to get his money back.

There is no update available and the case remains unresolved. The player's account got blocked after he requested the bigger withdrawal.

The player played with Casino for several days and during that time he got some small winnings and withdrew some of the money. Everything was fine until he won a bigger amount and tried to withdraw it.

The casino permanently locked his account and kept all the funds due to their decision where he didn't pass their verification but later on, they passed the verification.

The player never used a bonus to play so the casino should have at least returned the players' deposits if they didn't want to explain this case.

Very confusing and unresolved complaint without a further update. Casino decided to confiscate the player's funds and close their account for no reason given.

New player started to play at Casino. It took only one day and the casino blocked the player's account and asked him to send them notarized copies of his ID card and credit card.

He sent them notarized copies but his account remained blocked. Later on, he received an answer from the casino where the casino decided to permanently close his account without any further explanation and confiscated all the player's money.

The case stayed unresolved. Player was supposed to receive his deposit back but the casino blamed the payment provider for its delay. The player made a deposit and the casino closed his account.

They said he was not allowed to open an account within the group because he had closed an account at one of their casinos. The player was ok with it but was demanding his deposit to be returned to him.

The casino agreed but claimed that there was an issue with the payment provider, PayPal. Once the player checked the issue with PayPal himself, he found out that they didn't receive any payment from the casino.

No other details are available ever since then. Black points: 98 3 for this casino. Shortly after the player contacted the casino for missing money from their account, it was blocked for security reason.

After a trouble with logging in to his account, the player reset his password. When he successfully logged in, he discovered that his money was gone.

After he explained his situation on live chat, the casino blocked his account immediately due to security reasons.

There is no further update on this complaint due to both parties stopped responding. Black points: 61 2 for this casino. The casino asked a player to notarize all his documents needed for verification and still didn't receive his winning.

Björn was very surprised when the casino asked him to sent notarized copies of all his documents for verification. Besides the fact that he was currently in Poland, he sent all the notarized evidence to the casino.

Still, we cannot say if this had helped or not and the case remains unresolved. Black points: 59 2 for this casino.

After a long payout process, the player received a non-cashable cheque from the casino. The cheque was returned to the casino. Soon after that, the support started to be rude and later on became non-responsive.

There is no further update available. Black points: 42 1 for this casino. The account was closed and the winnings were seized. When he tried to login into his account, it was closed and all the funds were seized.

After he contacted the casino a few times, they informed him that they would need additional documents to verify his identity in order to reopen his account.

He resubmitted those documents for verification. There is no further information on the case. Black points: 29 1 for this casino.

A lady was disconnected during her play and had proved that she had won, but the casino tried to compensate her with a much smaller amount.

The whole story is very interesting. The lady was disconnected during a spin and her screenshots indicated that she might have won some money.

The casino firstly compensated her the value of the spins but she pointed out that there was a win. How the case ends is a mystery: both sides agreed on a deeper investigation of the case.

Black points: 7 1 for this casino. The player's account was blocked. The player from Phillippines complained about a blocked account assuming it might have been because they might have overlooked the "I'm not a robot" feature or they may have spammed the login button again and again until it resulted to "Something went wrong please contact our support".

The customer support was contacted and they replied within hours but stopped responding right after that.

As it turned out, the player's account got blocked until the verification process was to get done and also there was a confusion with a wrong email address.

No resolution was provided to this complaint and so it remained unresolved. The deposit didn't arrive at their player's account.

The player from Japan deposited to the casino via bank transfer but even though the money was taken from her bank account, it wasn't credited to her casino account.

The casino responded by offering help but the player never replied anymore so we don't know how it ended. Complicated verification process.

The player sent all the documents that were needed to verify their account but later on, the casino declined them and closed the player's account without an explanation.

The player's account was disabled without an explanation. When the player's account got disabled, the casino promised an explanation of their doings and how to restore it, but they never did so.

The player said this happened after they had uploaded their ID to the cashier. The casino didn't react to this complaint at all. The player was accused of multiple account holdings.

The player requested a withdrawal but it was denied and their account closed due to their multiple account holdings.

They also said that it didn't state anywhere in the terms and conditions that to have multiple accounts was prohibited. No further details were provided by either the player or the casino.

Missing funds. A player requested a withdrawal but when she logged back to her account several hours later, she found out that her funds were gone and only some of the balance was left in her account.

The casino has blocked her account suspecting unauthorized access as the player stated it wasn't her who spent that money. Later on, the casino found out that the missing money was wagered away but the player refused this accusation.

No further details are available. The player made a withdrawal request and his casino account got closed and no one ever contacted him to provide any documents for verification.

After submitting this complaint the casino responded they would've contacted him but later on, the player said his ID documents were not accepted and his account was permanently restricted for further use.

The player wanted to know the reason but the casino never responded any further. The player's account was permanently closed.

The player failed the account verification which was also permanently blocked from further use. Later on, the casino responded to the complaint by saying that this case was escalated and they would hear from them shortly.

No new update is available. The player failed the document verification. Onto the following day, they uploaded all the documents for verification but their ID because they didn't have one.

The casino asked the player to send them the documents once again and unlocked their account. Shortly after that, their account was blocked once again but this time it was because it was found being related to other accounts.

This continued once more when the casino asked the player to send notarized documents for verification. There are no further details available.

The player didn't receive the promotion. The player received a promotional offer by email which when they clicked on, got redirected to another casino, made the required deposit, but didn't receive what was advertised.

They then complained about unhelpful or non-existing customer support. The casino replied by indicating a step by step instructions about how the promotion should have been requested which seemed pretty tricky.

No other comments were posted after this and the complaint remains unresolved. Complicated withdrawal process.

The player had issues with being able to request a withdrawal and had to send their ID to the casino several times in the row.

There is no further information on whether the player succeeded and received their winnings. Missing documents.

The player complained the casino required a copy of his birth certificate even though they claimed they never owned one and that was the reason why his withdrawal request was suspended.

Ever since then, no other details are available. Show 21 similiar complaints with black points in total 35 for this casino.

Black points: 32 for this casino. Player's account got suspended after a withdrawal request, only deposit returned.

The player said they had made a deposit, played a baccarat game and won some funds. After they requested a withdrawal, the casino suspended the player's account on the grounds of suspicious patterns and an ongoing investigation.

However, the player received the deposit back without any explanation and three weeks later the player's account was still suspended.

The player tried to contact the casino but without any success and the casino refused to discuss this case with mediation services.

Account closed due to failed security checks. The player requested a withdrawal and provided all the documents necessary for their identity verification.

Later, the player received a message saying their account had been closed due to failing the security checks. The casino did not react to the player's public complaint and there have been no more updates regarding the matter.

The player was playing a game of blackjack when he suddenly got disconnected and logged out. He had already provided all the documents needed for their account verification and emailed the casino on several occasions.

He said all the money in his account was the money he had deposited, not bonus money and wanted the remaining balance to be sent back to him.

The casino replied by offering help but couldn't discuss the issue publicly. There was no more reaction from the player posted and the complaint is still unsolved.

Player experienced troubles during a live roulette play. After some technical difficulties, the player's money from the live roulette winning was missing.

Based on the logs from the servers, the player never made a bet, but money for this bet was missing. There is no update available. The casino responded to their complaint saying that the player did receive their money after all.

But the player never confirmed it and the case remains unresolved. Show 2 similiar complaints with 0 black points in total.

Black points: 80 3 for this casino. Extremely long withdrawal process. The player complained that the casino didn't want to pay him his winnings because he used a nickname instead of his real name while registering an account.

He sent the casino documents for verification where everything matched except for his name but he had already explained it was a mistake.

In the end, the casino stated they would process his cashout. Delayed payout process. The player had his withdrawal postponed to a later date despite ID document having been sent.

No reaction from the casino. Delayed withdrawal process, likely paid. The casino responded to the complaint saying that the player did receive their winnings but the player never confirmed it.

We believe that the player was likely paid but since they never said so, the complaint remains unsolved. The player complained about a delayed payment when the casino responded by inviting him to contact their customer support for help.

The player replied he did so and was rearranging his withdrawal. The withdrawal could've been delayed but it was likely paid.

Show 5 similiar complaints with 80 black points in total 3 for this casino.

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Wink Bingo Complaints Consumer complaints and reviews about Wink Bingo Video

Wink Bingo: Deposits \u0026 Withdrawals

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